Security Tips and Information about using ContinuityCoach.com
Knowing how to spot a fraud and how to protect your computer will help you use ContinuityCoach.com securely.
- Identifying Genuine Communications from ContinuityCoach.com
- Using ContinuityCoach.com’s online Business Continuity Management System
- Protecting Your Computer
- Shared Computers
- Find Out More
Identifying Genuine Communications from ContinuityCoach.com
Be cautious when anyone initiates contact with you claiming to be from a supplier, a financial institution, or anyone that initiates contact with you and asks for personal details.
Email Communications
- Be wary of emails from people you do not know and/or trust. Delete any emails you think are suspicious. Delete the email from your 'Inbox', and delete it again from your 'Deleted' folder, or 'Sent' folder if you have forwarded on the email;
- Never click onto a link or an attachment in an email, obtained from a source you do not know or trust;
- Never click onto a link in an email that purports to link to your ContinuityCoach.com sign-in page. Genuine emails from ContinuityCoach.com do not contain any links to our site;
- Never provide your personal or security details, including Logon or passwords, in response to any email - even if the email looks like it has come from ContinuityCoach.com or any other organisation;
- Always scan any new programs or files for viruses before you open, install or use them.
Using ContinuityCoach.com’s online Business Continuity Management System
Logging on to ContinuityCoach.com’s online Business Continuity Management System
Always access ContinuityCoach.com by typing www.continuitycoach.com into your browser.
Using ContinuityCoach.com’s online Business Continuity Management System
- Never leave your computer unattended while logged on to ContinuityCoach.com;
- Always select Log Off from the ContinuityCoach.com menu when you complete your work;
- Close your Internet browser after signing out at the end of each ContinuityCoach.com session.
Checking Your Transactions
- Check your last sign-in date and time whenever you sign into ContinuityCoach.com to make sure it is correct
Protecting Your Computer
Always make sure you have the latest anti-virus and firewall protection on your computer. (This must be updated regularly). We recommend you do not use ContinuityCoach.com until you are sure your anti-virus protection is up to date and enabled;
- Regularly scan your computer with your anti-virus software;
- Try to avoid using shared computers (eg at an Internet cafe) as you may be unable to check whether the latest anti-virus has been installed. If you have to use one please take precautions.
- Use recommended software to ensure the highest level of security.
- Avoid Spyware becoming installed on your computer - either as a hidden part of another program that you install such as file sharing or peer-to-peer software, or by another person who uses the same computer. Spyware may compromise your privacy and pose a threat to the security of your online banking activities. Anti-spyware software can be used to scan for and remove spyware.
Shared Computers
A public (or shared) computer is any computer that can be used by someone other than you. For example, those at Internet cafes, libraries, a friend or colleague's computer, schools, shopping complexs, hotels, airports, accommodation houses, youth hostels and some workplaces where more than one person has access to the same computer.
A public computer may not be as safe as a private computer. Possible risks include:
- Viruses and malicious programs
- Maximum security options not set
When you have finished using a shared computer we recommend you follow these steps to help safeguard your privacy:
- Always log out of ContinuityCoach.com by clicking on log out button below the ContinuityCoach.com Logo.
- Close the browser by clicking the close button on the final screen. Or click the 'x' icon on the top right hand side of the screen, after you have logged out
If you are not sure about the security level of the public computer you are using, we recommend you find a more secure computer.
Find Out More
What software do I need to be able to run ContinuityCoach.com’s online Business Continuity Management System?
You will need Internet Explorer 5.5 or above, or Netscape Navigator 6.0 or above on Windows NT/2000/XP Professional, Windows 95/98/Me/XP Home Edition.
Other configurations may not be supported.
For optimum performance we recommend the use of Microsoft Internet Explorer 6.0 Service Pack 1 and above, or Netscape Navigator 7.0 and above. To download the latest version of these browsers select the appropriate link. To check your browser version, just click on the help button and select “About xxxx”.
Can I use or retrieve ContinuityCoach.com’s online Business Continuity Management System while I am overseas or interstate?
Yes. You can access ContinuityCoach.com’s online Business Continuity Management System from any compatible computer, in any country with Internet access.
