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30 April 2010
Organizations are ignoring iPhone security risks
As with previous waves of convenient devices that infiltrated the workplace—from CD-ROMs, to personal printers, to thumb drives—the iPhone offers gains in flexibility and productivity, along with greater risk of disastrous data leaks from corporate endpoint computers. History has proven that the best strategy for enterprise IT teams is to set clear policies with regard to new devices and to tool-up to enforce them. The particular risk with mobile communications devices like the iPhone is that an employee can run a local synchronization for data transfer, completely bypassing the corporate network and any network-based security solutions.

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9 April 2010
Stay In Touch In A Business Crisis - Disaster Resource Guide
Recent events have taught businesses the hard way: there is no hiding or burying a crisis.

In an article on the Daily Herald website, Jim Kendall reminds businesses that in any crisis, whether it be a tornado, a fire or a lawsuit, it is essential to keep stakeholders informed, and that includes customers, prospects, suppliers, employees, investors, the media, the general public, the bank and the board of directors.

Aside from broad scope emergency response planning, a crisis communication plan can make the difference between sustainability and ruin. The article lists some of the basics of crisis communication. These include having a designated spokesperson and a backup, with their contact information readily accessible; keeping employees informed by various means; talking to appropriate members of the media or referring that task to a fire or police spokesperson; and even talking to your lawyer.

And when talking to customers, Kendall writes, “Reassure them that the business will survive whatever has happened; that you will meet delivery and service obligations; that data is stored safely off-site and available…” but above all, “be honest.”

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